Eccles Solar

Digital & Remote Services

You're in safe hands

    We've been installing and using Fox ESS systems since they landed in the UK market
    As an Elite installer and partner of Fox ESS, not only do we have access to all the tools and systems to support your installation but can also investigate and facilitate any warranty or support requests direct with the manufacturer.
    • Proactive Firmware Updates
    • Fault and Error status monitoring
    • Remote investigation time credit
    • Ensure all warranty and extended warranty registrations have been correctly processed
    • We handle your warranty requests and escalations with FoxESS on your behalf
    • Take over your existing installation from a current or no longer trading installer
    • Access to professional product advice
foxess elite installer
Installer no longer trading? Poor aftersales support?

It's not uncommon for solar companies to cease trading, sadly this can leave you without support and a system that isn't being monitored, updated or should the worst happen, no one to call for assistance.

Due to strong demand, we've setup a comprehensive support package that has you covered.

Click the link below and select the "Solar and Energy Storage Support Plan"

Simply buy the support plan using the button below and we'll reach out and take care of everything for you. It's quick and easy to move to us from your current installer.

Buy Now

£10 per month or £100 per year

Proactive Updates

Your installation will join the large fleet of systems under our expert supervision and receive updates as soon as they've been tested by our own team.

Secure

We only use the secure Fox ESS cloud connection to access your system. Every action we perform is with your direct permission and fully auditable.

Knowledgeable Experts

We've been using and installing Fox ESS systems since they came to the UK and believe we know the hardware and software better than anyone else.

While we specialise only in Fox ESS hardware but can often discuss other brands and solutions as needed. 

Quick and Easy 

It's quick and simple to move to us as we handle everything on your behalf.

Warranty & Registration

We will ensure that your current system is correct registered with Fox ESS for their extended warranty.
Should a fault develop, we'll handle the warranty request for you.

Support & Asssistance

We provide expert remote troubleshooting and investigation and can quickly resolve most common issues remotely. We'll handle any support cases on your behalf directly with Fox ESS